In this instance, social connection does not refer to how strong the Wi-Fi is! We are talking about how we feel connect emotionally, spiritually and morally with others, and what common ground we may share that fosters a relationship. 2020 saw an unprecedented amount of global and national change owing to the pandemic. Routines were disrupted across all spheres- home, work and social. These factors combined with a focus on business improvement and growth make it easy to forget the successes achieved to date, particularly under challenging circumstances.